Shipping policy
Thank you for shopping with OTI Store! We strive to provide excellent service and ensure your order arrives safely and on time. Below is our shipping policy:
1. Order Processing Time
- Orders are processed and shipped within 1-2 business days from the time of purchase.
- Orders placed on weekends or holidays will be processed the following business day.
2. Shipping Rates
- Shipping fees are calculated at checkout based on the destination and the size of the order.
- We offer multiple shipping options, including standard and expedited services, so you can choose the best option for your needs.
3. Shipping Methods
- We ship to most locations within the United States and internationally.
- Available shipping carriers include USPS, UPS, and FedEx, depending on your location and the shipping method selected.
4. Delivery Times
- Standard shipping typically takes 3-7 business days within the United States.
- Expedited shipping typically takes 1-3 business days, depending on the destination.
- International shipping times may vary, and additional customs fees may apply.
5. Order Tracking
- Once your order has shipped, you will receive a tracking number via email to track your package.
- Please allow up to 24 hours for tracking information to update.
6. Shipping Restrictions
- Some products may be restricted from shipping to certain locations. If your order cannot be processed for shipping, we will notify you promptly and provide a refund.
7. Shipping Issues
- If your order is delayed, damaged, or lost in transit, please contact us immediately at: info@otishop.net.
- We will work with the shipping carrier to resolve any issues and ensure your satisfaction.
8. International Shipping
- International customers are responsible for any customs fees, taxes, or duties imposed by their country. These charges are not included in the product price or shipping cost and are the responsibility of the customer.
9. Local Pickup
- We currently do not offer local pickup at this time.
10. Returns and Exchanges
- For information on returns, exchanges, and refunds, please refer to our Return Policy.
If you have any questions regarding your shipment, feel free to contact us at info@otishop.net. We are happy to assist!
Thank you for choosing OTI Store for your tech gadget needs